Delivery Information
Shipping Policy
- Shipping Locations: We currently offer shipping within India and US.
- Delivery Partners: We partner with reliable courier services to ensure timely and secure delivery of your orders.
- Delivery Time: The delivery time may vary depending on your location and the items ordered. Please refer to the estimated delivery time provided during checkout.
- Order Processing Time: Orders are typically processed within 1-2 business days from the date of purchase.
- Tracking: Once your order has been shipped, you will receive a tracking number via email or SMS to track the status of your delivery.
Shipping Charges
- Domestic Shipping: We offer free shipping on orders above 999. For orders below this amount, a nominal shipping fee will be applied.
- International Shipping: Shipping charges for international orders will be calculated based on the destination and the weight of the package. The shipping cost will be displayed during checkout.
Delivery Process
- Delivery Attempts: Our courier partners will make multiple attempts to deliver your package. In case you are unavailable during the delivery attempts, the courier may leave a delivery note for you to reschedule the delivery or pick up the package from the nearest delivery center.
- Delivery Confirmation: Upon successful delivery, you will receive a confirmation email or SMS.
- Damage or Missing Items: If you receive a damaged package or if any items are missing from your order, please contact our customer support team within 48 hours of receiving the delivery. We will investigate the issue and provide a suitable resolution.
Order Tracking
- Track Your Order: You can track the status of your order by visiting the “Track Order” section on our website. Enter your order number and email address to view the current status and location of your package.
- Order Updates: We will keep you updated via email or SMS regarding the progress of your order, from the time it is placed until it is delivered.